4 min. read
The Do's and Don'ts of Remote Onboarding
Xena’s Practical Guide
Effective remote onboarding is crucial for integrating new employees into your team.
A well-executed onboarding process ensures new hires feel welcomed, informed, and equipped to succeed.
Let’s explore what can be done from the perspectives of managers, companies, and employees.
Do’s and Don’ts for Managers
Do’s:
1. Prepare a Structured Onboarding Plan:
– Create a detailed onboarding schedule that includes introductions, training sessions, and check-ins.
– Share the plan with the new hire beforehand to help them understand what to expect.
2. Foster Personal Connections:
– Schedule virtual meet-and-greets with team members and key stakeholders.
– Organise team-building activities to build rapport and camaraderie.
3. Provide Clear Expectations
– Communicate job roles, responsibilities, and performance expectations clearly.
– Offer guidance on company culture and norms to help new hires acclimate.
4. Regular Check-Ins
– Conduct weekly check-ins during the first month to address any questions or concerns.
– Transition to monthly one-on-one meetings to discuss progress and provide feedback.
Don’ts:
1. Overwhelm with Information:
– Avoid bombarding new hires with too much information at once. Spread out training sessions and allow time for assimilation.
2. Neglect Personal Interaction:
– Do not rely solely on emails and documents. Use video calls to foster a more personal connection.
3. Assume Understanding:
– Do not assume new hires understand all processes and tools. Provide thorough training and resources.
Do’s and Don’ts for Companies
Do’s:
1. Equip with Necessary Tools:
– Ensure new hires have all the necessary hardware, software, and access to systems before their start date.
2. Create Comprehensive Onboarding Materials:
– Develop a digital onboarding handbook that covers company policies, procedures, and resources.
– Include video tutorials and FAQs for easy reference.
3. Promote Inclusivity:
– Implement DEI training as part of the onboarding process.
– Encourage a culture of openness and respect for diversity.
4. Regular Engagement:
– Send out quarterly surveys to gather feedback on the onboarding experience.
–Organise quarterly virtual town halls to update employees on company developments and recognise achievements.
Don’ts:
1. Ignore Feedback:
– Do not disregard feedback from new hires. Use it to improve the onboarding process continually.
2. Isolate Remote Employees:
– Avoid making remote employees feel like they are on an island. Include them in all relevant meetings and social activities.
Do’s and Don’ts for Employees
Do’s:
1. Be Proactive:
– Take the initiative to introduce yourself to team members and ask questions.
– Seek out resources and training materials provided by the company.
2. Set Up a Productive Workspace:
– Create a dedicated workspace that is free from distractions.
– Ensure you have a reliable internet connection and necessary equipment.
3. Engage in Company Culture:
– Participate in virtual team activities and social events.
– Show interest in learning about the company’s values and culture.
4. Regular Check-Ins:
– Schedule regular check-ins with your manager to discuss your progress and any challenges you face.
– Use these meetings to set goals and seek feedback.
Don’ts:
1. Wait for Instructions:
– Do not wait passively for instructions. Be proactive in seeking out information and resources.
2. Avoid Communication:
– Do not hesitate to communicate with your manager and team. Clear and frequent communication is key to successful remote work.
Don’t Forget!
Inclusive practices are essential to creating a workplace where everyone feels valued and respected. During the onboarding process, it’s crucial to:
– Implement DEI Training: provide training on diversity, equity, and inclusion to all new hires. This fosters an environment of understanding and respect.
– Encourage Open Dialogue: create channels for open communication where employees can share their experiences and ideas for improving inclusivity.
– Celebrate Diversity: recognise and celebrate cultural and individual differences. This can include acknowledging various cultural holidays and hosting diversity-themed events.
How to Keep Remote Teams Engaged
Sometimes, it may be challenging – but with the right strategies, it is possible to maintain high levels of motivation and productivity remotely. Here are a few tips:
– Regular Socials: if possible offline offsite or offer the option to engage in online games, coffee breaks, or happy hours, to help team members bond.
– Professional Development Opportunities: provide access to online courses, webinars, and workshops to encourage continuous learning and career growth.
– Recognition and Rewards: the more the merrier! This can be done through virtual shout-outs, awards, or incentives.
– Transparent Communication: maintain transparent and open communication about company goals, progress, and changes. Regular updates help employees feel connected and informed.
– Wellness Initiatives: promote wellness by offering virtual fitness classes, mental health resources, and encouraging regular breaks.